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Our Reviews
Entire team was very professional. Jonathan was great to work with and made purchasing a vehicle a smooth and pleasant experience. Highly recommend!
Jonathan was exceptional to work with. Professional, no high pressure sales, spent time answering all of our questions which aligned with our review of the vehicle. Took extra time going over all features and did a great f/u text and call! Best experience ever!
Horrible dealership. Salesman Dan, sold us a truck without disclosure of a 13k repair issue. Tyler in used car management wh said it would be taken care of and then a Jason said it wasn’t their problem to deal with.
Thank you Jonathan Dawson! You made my car buying experience as easy as possible. O'Brien Honda had the exact specs I was looking for in the Civic Hybrid. Jonathan had been dealing with me over several months to work a deal and was always professional and courteous with me. He was prompt in returning my emails and went above and beyond what I was expecting when I initially inquired about the Civic. He sent me a video walk around of the exterior and interior of the car. Being that I am 2.5 hrs. away from the dealership, this was invaluable for peace of mind of trying to buy a car sight unseen. When we finally agreed to a price, he made it happen quickly. He walked me through everything I needed to do and even relayed my financing rate before I even set foot there. There was no hard sell, just straight professionalism. This was much appreciated. Matt Couch dealt with my financing and he was great also. Taking the time to explain all of the products and making sure all of my paperwork were all in order. There were no games played and that made my experience enjoyable and that is also appreciated. I was in and out in about an hour! Yes, I needed 5 hours roundtrip to this dealership, but I would do it all over again for the experience with this dealership. Jonathan and Matt scored high in my book and I would highly recommend them if you ever need a car. Car dealerships need more employees like Jonathan and Matt! Thanks for getting me into my new ride, I love it!
We have been buying Honda vehicles from the former Brad Barker, and now O’Brien Honda for the last 25 years. We have had great buying experiences with them, especially with Jonathan Dawson, whom we have purchased our last two vehicles. He has been, and is extremely knowledgeable about the vehicle and he has been able to help us out with any questions that we may have, to make our purchase as easy as possible. He has checked in with us after our purchase, and makes sure that we are comfortable and enjoying our vehicle. He is extremely courteous and very professional.
Jonathan was professional, courteous, knowledgeable, and transparent. Very happy to have had a chance to work with him!
I have purchased 2 vehicles with Elijah over the years - he is the BEST. Answers all my questions, is very patient, knowledgeable, and a genuinely nice and good person. The service with this dealership is also top notch!
I can't say enough good things about this dealer service department. I'm in a wheelchair and they bent over backwards to help me get what I needed, even though they were so extremely busy. I have been to many dealer service departments; this service department puts all others to shame. I would recommend them without a doubt.
Luke was amazing. He was helpful, able to answer my question and was flexible with my schedule. By far the best buying experience I’ve had.
It was actually the Kia dealership, but I couldn't find that dealership in the list. I worked with Austin Lattimer and could not have asked for a better experience. He was nice and not pushy at all. He answered all of my questions and even interacted with my son! I bought a Kia Sportage!
Our experience in purchasing a new vehicle (2026 CRV) and trading in our old vehicle at O’Brien Honda went smoothly from start to finish. Jonathan Dawson, our sales person was very patient, attentive and knowledgeable making the whole process quicker and more efficient than previously experienced. We will definitely return to O’Brien Honda and Jonathan for any future vehicle purchases.
Salesman Brock Miller was good, still a little green but was able to work with the higher power to get an acceptable deal. Finance manager was more than a little elusive and had a trainer that was even more elusive. Talked me into what turns out to be an extended warranty after Honda warranty expires. Had me believing electronics were not covered, wrong. Verified by Honda s untrue. When I called him back he assured me the Honda warranty was only good for 12 months. Once again Honda said that the 3/36 warranty covers Honda electronics. Brock is a good guy. Finance guys less than honest. Go see Brock . Stay away from or reject all the finance guy’s optional coverages
My wife and I had been searching for a new vehicle for quite a while and decided on the Honda Pilot. Our salesman was Jonathan and made the experience better than we could have ever asked for especially the usual dread of car shopping. Jonathan was a straightforward person and gave us all the information needed to make the right decision for our family and the best was he wasn’t pushy and wanted us to make the correct choice especially with the cost of new vehicles. I would definitely recommend O’Brien Honda of Bloomington. Everyone there was very respectful.
We visited Obrien Honda and were warmly greeted by Jonathan the Salesman when we entered. This was our 3rd CRV in 20 years, they last a long time. Jonathan listened to our needs, gave us fair trade in and Honda has 1.9% finance so that was a bonus we researched before arrival. Obrien located the car we wanted and in less than a week we have our new 2025 CR-V. The process went better than expected, very streamline and effecient. Thank you Jonathan and Obrien for such great work providing a great Car.
I took my Honda in for a fuel pump recall and to have my battery/ charging system looked at. After speaking with Mike, my charging issue was repaired and I am confident the fuel pump installation issue will be taken care as well . Thank you Mike and Ryan for your excellent attention to customer service!