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Our Reviews
I've worked with Jonathan Dawson a few times now on leasing various Honda's. He checks in often to ensure satisfaction and always seems to know the next car for me. I enjoy the leasing process and Jonathan, and the finance team make if smooth, efficient and professional. Loving my new HR-V Sport. Thanks, Jonathan, for your continued excellence in service!! Jennifer J.
Jonathan Dawson was our Sales Professional on a recent purchase of a new CRV Hybrid. This was our second opportunity to work with this true professional. He and his associates meet all of our needs efficiently and promptly. We be back for all of our service needs and future purchases.
Matt Couch was our salesman and worked very hard to get us the truck we wanted. Kept us up to date on progress and notified us as soon as it arrived with a video of its delivery on the lot. Final paperwork went smooth and without the last minute push for extras, which was very appreciated. I can see us dealing with O'Brien Honda and Matt in our future.
Mike Woolsey & Jonathan Dawson were wonderful. Great customer service. We have bought six cars there.
This is the second dealing with O’Brien Honda and it won’t be our last. My husband and I went into the dealership with the hopes of lowering our current payment. Matt Couch has been our salesman has been both times. We found a vehicle and the finance person, Karen worked with different banks to try to get us the best option. Then comes sales manager Tim Stower who was very helpful in working with Matt and Karen to get us in a car we never thought possible!! Thank you again to Matt, Karen and Tim!!
This is my 3 lease with O'Brien Honda. They are great, always following up with me, helping me get what I need. Jonathan Dawson is a great salesman that goes above and beyond his responsibilities as a salesmen. Will refer people to this dealership!
We couldn’t have been more pleased with the team that dealt with us. Everyone there was very friendly and helpful.
Traded cars last month and just wanted to say how helpful and thoughtful our salesperson was and everyone else that helped us set up the paperwork. Thanks, everyone!
Matt Couch and the rest of the team did a great job. Vehicle purchasing process was straightforward and the dealer fluff wasn't forced.
My car was not able to be functional til October 8th the team at honda was very understanding. One person caught my attention, and that is Terrance Harrell. When he and I were talking, and he found out I have no car I have to wait 30 minutes to 45 minutes just to get a ride. He volunteered and dropped me off at his apartment. I am very thankful and cannot thank him enough for what he did.
After a terrible experience with Carvana, I am so happy with not only the vehicle I received, but also the outstanding service I was provided by Matt Couch at O’Brien Honda. We reserved an Accord scheduled for production a couple months out and Matt kept us updated weekly with friendly messages and personalized videos to let us know everything was on track. I was impressed by his willingness to go above and beyond before, during and even after the sale to make sure I was 100% satisfied. The car is perfect and so was the experience. Thanks so much for getting my family and I back in a Honda.
I picked up the 2022 Honda CRV Touring I had ordered last week. My salesman, Harold, had helped me with the ordering process. He was the best! Patient, readily available, and if not, returned calls in a timely manner. He showed me many of the extras that came with this car, and answered questions KNOW I had asked before with patience and a sense of humor. There was never any feeling of pressure from him. He was just glad to help. And I LOVE this car! I was worried at first about all the new things, but Harold encouraged me to just take my time and enjoy it. Getting a new car was never as easy as this.
I was impressed with the clear communication and friendly/helpful attitude of the sales and office staff. I was 2,000 miles away, but felt they wanted to provide personal service. Got a great VW Passat (Ltd.Ed.)
Just drove off the lot in my my new used 2021 Tacoma and had the pleasure of working with Harold who made the entire process easy and was extremely personable. My only complaint was that the car I purchased was given to me with only a 1/4 tank of gas. It was explained to me that they do not fill up used cars and only brand new ones and Harold went out of his way to give me $10 for gas. This was not necessary at all but just goes to show how must he cares for his customers. 10/10 would recommend!
Elijah the dealer who helped me find the right car was very knowledgeable and helpful. He made the experience of finding a new car easy and stress free. I had to wait for my car to be shipped and Elijah kept me updated on the status and was always available for any questions I may have. He was always friendly and made the experience a positive one.
Just purchased a vehicle to enjoy my retirement in. My salesman, Matt Couch made the process so easy and enjoyable. Matt and the rest of the O’Brien staff make buying a car simple and fun. Highly recommend buying your next car from O’Brien Honda!
I bought a really nice Toyota Sienna with very low mileage on it. Terrance worked super hard to get the vehicle at the price I was willing to pay. In the end, O'Brien got the check and my wife drove home with a very nice vehicle. Terrance checks in periodically to see if I need anything and continues to thank me for being one of his customers. I can't say enough about the salesman. He is a super nice guy!
Hate buying cars but this was relatively painless. I selected the car, test drove it and an hour later drove away without any regrets. They provided a fair price for both the trade-in and new car. Very pleased with the experience.
Matt Couch was great to deal with. He helped us find the perfect vehicle. Matt was organized and ready for us each time we went to the dealership. He was knowledgeable, polite and helpful.
I had the pleasure to work with Matt Couch, he was straight forward and very easy to deal with, had the paperwork and logistics done with a couple hours and I was on my way. Highly recommend working with OBrien Honda and Matt.
I recently purchased my second Honda from Matt Couch at O'Brian Honda. Matt sets the tone for a very pleasant low pressure purchase experience. I am extremely satisfied and I would recommend Matt to anyone that is shopping for a new or used vehicle.
Friendly environment amazing staff and great cars ! Matt is the guy to ask for he totally bent backwards to make sure i got the car i wanted !
Very friendly and efficient service. They were able to fit the service in, and finished ahead of schedule. The cost was less than I had expected.
Excellent service!! I took in my 2016 Honda Fit which I purchased at O'Brien Honda of Bloomington for service. The process was very easy, they took care of my car's needs at a reasonable price, and they applied my Honda rewards to my bill. Kristi at the service desk and Jim Todd took excellent care of me and my car!
I have never had an easier buying experience than I did at O’Brien Honda. There was no pressure just honest concern for getting me the car I was hoping for. Matt Couch was the salesperson who greeted me on the the lot. My daughter was with me. He was so courteous and listened to both of us. He gave me a chance to test drive a CR-V and I fell in love with it. He found the color I wanted and all the other bells and whistles. The car was not on the lot but I put money down and it arrived on Monday. I took advantage of the 0% financing Honda is offering and the whole transaction was so easy. Thank you Matt, Karen and the shuttle drivers I rode with when I took it in for mud flaps, exterior coating and interior coating. Everyone was so friendly and accommodating.