O’Brien Honda Creed
The O’Brien Team Creed
- We have a will to succeed, and we commit to doing our best every day.
- We adhere to honesty and integrity. We will earn our customers’ trust and commit to keeping it for a lifetime.
- We keep a clean work environment not only for our fellow teammates, but for our customers as well.
- We are good communicators, not only with our customers, but with each other.
- We take time daily to be professionally presentable to our customers. They should expect nothing less from us.
- We train every day, so we can provide good information to our customers.
- We service our customers’ vehicles right the first time and understand the value of their time.
- We are believers in process. We know that process prevents mistakes and gets results.
- We work at improving ourselves because we realize when the person is right the world is right.
- We focus on learning and growth. We are open-minded to learn and are willing to help others learn too.
- We know that attitude is a choice. We not only choose a positive attitude, but we look for ways to change our day and the day of others for the better.
- We celebrate the successes of our teammates, and we recognize them for their efforts.
- We make plans and are not reactive because we know that planning is an important part of success.
- We believe that if we help enough people change their lives, we will get every reward we want in our lives